Your property manager has performed far above and beyond expectations during these incredibly difficult times.  We are all under unprecedented stress and dealing with extraordinary challenges and emotions, yet through it all your manager has remained calm, available, responsive, and most impressively open to constructive feedback and eager to do even better.

Your manager has stayed by our side as we’ve dealt with the unique needs during this virus.

All of the above has led to a near complete breakdown of the boundaries between life and work, a torrent of emails, late night phone calls, emergency meetings, conference calls with attorneys, challenging building-wide Zoom meetings, unprecedented pressure to act quickly, rapidly evolving building rules, and multiple communications to residents.

We also appreciate the extraordinary effort your manager has put forth at this time when we need him the most. The manager is doing tremendous work, and on behalf of the board I wanted to make sure you knew.

-- Board Member