Click Here: "Make a Payment"

Various Payment Options

Alexander Wolf & Company, Inc. offers the services of Union Bank Homeowner Association Services, one of the industry’s leading providers of banking and payment processing solutions to all of our clients.

Union Bank’s proprietary technology platform offers you convenient options to pay monthly charges online, including:

  • eCheck
  • Credit Card

You always have the option to pay your monthly charges by sending a check and payment coupon the address listed on your remittance statement. However, paying electronically gives you several advantages that we believe you will appreciate:

  • Free and easy to use (with exception of credit card transactions, which results in a $14.95 convenience fee and a $5,000 maximum per transaction)
  • Saves time, it only takes a minute
  • No envelopes, stamps, or checks
  • Secure – no threat of theft or loss from mailboxes

If you have any questions concerning any electronic payment option, please phone the Union Bank customer information and help desk at (888) 705-0600 (option 2). There are specially trained operators waiting to take your call. Should you have any questions regarding the status of your account, please phone our office at (516) 349-0540.

eCheck Online Payment

How it works:

Set up a one-time or recurring payment using eCheck through Union Bank.

What to do:

  1. Login to www.hoabankservices.com (you will be automatically routed to UnionBank)
  2. Under Online Payments for Homeowners; select "Make a Payment"
  3. Choose the "SIGN IN or REGISTER" option and login or select "Pay as Guest" for a onetime payment.
  4. If you are a new user, you will need to register by clicking "Register Here" under "New Users" or utilize the "Guest" feature, if you do not wish to register.
  5. Select your property name under "Association" and follow the instructions on the screen.

Credit Card Online Payment

How it works:

Set up a one-time or recurring payment using Visa®, MasterCard®, American Express® or Discover®.

What to do:

  1. Login to www.hoabankservices.com (you will be automatically routed to UnionBank)
  2. Select Online Payments for Homeowners; select "Make a Payment"
  3. Choose the 'Pay as Guest' option for a onetime option
  4. Select your property name under "Association" and follow the instructions on the screen.

Note:

  1. There is a $14.95 convenience fee and $5000 maximum payment amount per transaction.
  2. The setup of recurring credit card payments is not an available option.

Mail Checks and Payment Coupons to the Lockbox Processing Center

How it works:

Mail a check and your provided coupon 7 to 10 business days before the due date.

What to do:

  1. Write a check payable to your property, as it is captioned on your payment coupon and include your homeowner account number found on your remittance coupon (starting with a "t").
  2. Mail the check and payment coupon to the remittance address listed on the coupon.

Your Bank’s Online Bill Payment Service

How it works:

Set up your community association as a payee on your bank’s online payment system.

What to do:

  1. Please complete your bill pay setup exactly as follows:
  • Payee: Your Official Property Name
  • Address: P.O. Box 531307, Atlanta, GA 30353-1307
  • Address 2: c/o Alexander Wolf & Co.

Important: Please reference your homeowner 't' code account number as it appears on your payment coupon.